About the job
Wipro is hiring an Associate – Fraud Reviewer for its BFS-DOP team in Hyderabad. The role focuses on reviewing transaction alerts and cases, investigating potentially suspicious activity and identifying fraud patterns in the consumer and retail banking sector.
This is a work-from-office position with night shifts supporting the US region, along with rotational shifts and week-offs. The role requires 6 months to 2 years of relevant experience in Fraud or Risk Operations. Candidates should have knowledge of retail banking and fraud operations, along with strong analytical and communication skills.
What You’ll Do
- Review transaction alerts and fraud-related cases.
- Investigate transactions to determine whether activity is suspicious or non-suspicious.
- Identify and report emerging fraud trends.
- Use relevant data to recommend new fraud alerts and controls.
- Support Regulatory Operations, Compliance and other internal teams with fraud reviews and ad hoc requests.
- Maintain accurate case records and follow defined process and quality standards.
- Resolve client queries according to the applicable service-level requirements when required by the process.
- Escalate serious or unresolved client issues to the appropriate team leader.
What You Need
- 6 months to 2 years of relevant experience in Fraud Operations or Risk Operations.
- Knowledge of retail banking.
- Knowledge of fraud operations.
- Strong written and verbal communication skills.
- Strong critical thinking and investigative ability.
- Analytical approach to investigating potentially fraudulent customer behaviour.
- Ability to work independently and manage investigations thoroughly.
- Graduate or postgraduate qualification.
Work Schedule
- Work from office in Hyderabad.
- Night shifts supporting the US region.
- Rotational shifts and rotational week-offs.
- 5 working days per week.
- Notice period: Immediate to 1 month.
Before You Apply
- Highlight any Fraud Operations or Risk Operations experience on your resume.
- Make your retail banking and fraud investigation experience easy to find.
- Be prepared to explain how you identify suspicious transactions and investigate fraud alerts.
- Revise basic retail banking fraud concepts and common fraud indicators.
- Make sure you are comfortable with night and rotational shifts in a work-from-office setup.
Skills
Retail Banking, Fraud Operations, Risk Operations, Fraud Investigation, Transaction Monitoring, Data Analysis, Critical Thinking, Customer Support, Communication
Job Details
Skills
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JobsInHyd does not guarantee hiring outcomes.About Wipro Limited
Wipro Limited is a technology services and consulting company providing services across consulting, digital transformation, engineering and operations. Wipro states that it has more than 230,000 employees and business partners across 65 countries.
Wipro is hiring an Associate – Fraud Reviewer for its BFS-DOP team in Hyderabad. The role focuses on reviewing transaction alerts and cases, investigating potentially suspicious activity and identifying fraud patterns in the consumer and retail banking sector.
This is a work-from-office position with night shifts supporting the US region, along with rotational shifts and week-offs. The role requires 6 months to 2 years of relevant experience in Fraud or Risk Operations. Candidates should have knowledge of retail banking and fraud operations, along with strong analytical and communication skills.
What You’ll Do
- Review transaction alerts and fraud-related cases.
- Investigate transactions to determine whether activity is suspicious or non-suspicious.
- Identify and report emerging fraud trends.
- Use relevant data to recommend new fraud alerts and controls.
- Support Regulatory Operations, Compliance and other internal teams with fraud reviews and ad hoc requests.
- Maintain accurate case records and follow defined process and quality standards.
- Resolve client queries according to the applicable service-level requirements when required by the process.
- Escalate serious or unresolved client issues to the appropriate team leader.
What You Need
- 6 months to 2 years of relevant experience in Fraud Operations or Risk Operations.
- Knowledge of retail banking.
- Knowledge of fraud operations.
- Strong written and verbal communication skills.
- Strong critical thinking and investigative ability.
- Analytical approach to investigating potentially fraudulent customer behaviour.
- Ability to work independently and manage investigations thoroughly.
- Graduate or postgraduate qualification.
Work Schedule
- Work from office in Hyderabad.
- Night shifts supporting the US region.
- Rotational shifts and rotational week-offs.
- 5 working days per week.
- Notice period: Immediate to 1 month.
Before You Apply
- Highlight any Fraud Operations or Risk Operations experience on your resume.
- Make your retail banking and fraud investigation experience easy to find.
- Be prepared to explain how you identify suspicious transactions and investigate fraud alerts.
- Revise basic retail banking fraud concepts and common fraud indicators.
- Make sure you are comfortable with night and rotational shifts in a work-from-office setup.
Skills
Retail Banking, Fraud Operations, Risk Operations, Fraud Investigation, Transaction Monitoring, Data Analysis, Critical Thinking, Customer Support, Communication