Walk-in Interview Details
Carry two hard copies of your resume and mention HR Jashwanth. Freshers, candidates from healthcare, content moderation and domestic processes are not eligible. Candidates should be available for night or rotational night shifts.
About the job
Tech Mahindra is hiring Customer Support Executives for an international chat process in Hyderabad. The role involves handling customer queries through live chat, resolving issues, maintaining accurate records and meeting daily performance targets.
The position is a non-voice customer support role. Candidates need strong written English, good typing accuracy and the ability to manage multiple chats at the same time. Night or rotational night shifts are part of the requirement.
What You’ll Do
- Handle international customer queries through live chat.
- Provide accurate information about products, services and policies.
- Resolve customer issues, complaints and requests within the required timelines.
- Escalate complex cases to the appropriate team.
- Document customer interactions accurately.
- Follow process, quality and company guidelines.
- Meet daily productivity and performance targets.
What You Need
- 1–5 years of experience according to the supplied job listing.
- Experience in BPO, customer support or chat processes is preferred.
- Any graduate or undergraduate candidate with relevant experience can apply.
- Excellent written English communication.
- Good typing speed and accuracy.
- Strong customer service and problem-solving skills.
- Ability to handle multiple chats simultaneously.
- Basic computer knowledge and familiarity with chat or CRM tools.
- Willingness to work night or rotational night shifts.
Eligibility Note
Freshers are not eligible for this opening. Candidates from healthcare, content moderation and domestic processes are also specifically excluded from the supplied job posting.
Walk-In Details
- Dates: September 28 to October 3, 2026
- Time: 10:00 AM to 4:00 PM
- Venue: Tower I & II, Plot No. 22 to 34, Jubilee Enclave, HITEC City, Madhapur, Hyderabad, Telangana 500081
- Gate: Gate No. 02
- Contact: Jashwanth, HR
- Openings: 100
What to Carry
- Carry two hard copies of your updated resume.
- Mention HR Jashwanth when attending the drive.
- Keep your BPO, customer support or international chat experience clearly visible on your resume.
- Be prepared to discuss your written English, typing, customer handling and night-shift experience.
Skills
Customer Support, International Chat Process, Non-Voice Process, BPO, Chat Support, Written English, Typing, Problem Solving, CRM
Job Details
Skills
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JobsInHyd does not guarantee hiring outcomes.About Tech Mahindra
Tech Mahindra is an IT services and business process services company providing technology and digital services to businesses.
Tech Mahindra is hiring Customer Support Executives for an international chat process in Hyderabad. The role involves handling customer queries through live chat, resolving issues, maintaining accurate records and meeting daily performance targets.
The position is a non-voice customer support role. Candidates need strong written English, good typing accuracy and the ability to manage multiple chats at the same time. Night or rotational night shifts are part of the requirement.
What You’ll Do
- Handle international customer queries through live chat.
- Provide accurate information about products, services and policies.
- Resolve customer issues, complaints and requests within the required timelines.
- Escalate complex cases to the appropriate team.
- Document customer interactions accurately.
- Follow process, quality and company guidelines.
- Meet daily productivity and performance targets.
What You Need
- 1–5 years of experience according to the supplied job listing.
- Experience in BPO, customer support or chat processes is preferred.
- Any graduate or undergraduate candidate with relevant experience can apply.
- Excellent written English communication.
- Good typing speed and accuracy.
- Strong customer service and problem-solving skills.
- Ability to handle multiple chats simultaneously.
- Basic computer knowledge and familiarity with chat or CRM tools.
- Willingness to work night or rotational night shifts.
Eligibility Note
Freshers are not eligible for this opening. Candidates from healthcare, content moderation and domestic processes are also specifically excluded from the supplied job posting.
Walk-In Details
- Dates: September 28 to October 3, 2026
- Time: 10:00 AM to 4:00 PM
- Venue: Tower I & II, Plot No. 22 to 34, Jubilee Enclave, HITEC City, Madhapur, Hyderabad, Telangana 500081
- Gate: Gate No. 02
- Contact: Jashwanth, HR
- Openings: 100
What to Carry
- Carry two hard copies of your updated resume.
- Mention HR Jashwanth when attending the drive.
- Keep your BPO, customer support or international chat experience clearly visible on your resume.
- Be prepared to discuss your written English, typing, customer handling and night-shift experience.
Skills
Customer Support, International Chat Process, Non-Voice Process, BPO, Chat Support, Written English, Typing, Problem Solving, CRM
Carry two hard copies of your resume and mention HR Jashwanth. Freshers, candidates from healthcare, content moderation and domestic processes are not eligible. Candidates should be available for night or rotational night shifts.