About the job
IntouchCX is hiring a Human Resources Executive in Hyderabad to support employee engagement and HR business partner (HRBP) activities. The role involves working with employees, managers and operations teams to address workplace concerns, coordinate engagement initiatives and improve HR processes.
You will act as a contact point for employees across departments, follow up on concerns until they are resolved, and help organise activities such as town halls, leadership meetings and focus group discussions. The position also involves preparing management reports and maintaining event calendars.
What You’ll Do
- Connect with employees through structured interactions to understand their concerns and workplace needs.
- Contact employees by phone or Google Meet to follow up on cases and help resolve outstanding issues.
- Coordinate employee engagement activities, including town halls, skip-level meetings, leadership connects and focus group discussions.
- Work with employees, managers, supervisors and other stakeholders to address workplace concerns.
- Represent employee feedback to management and follow up on issues until they are resolved.
- Support the rollout of HR initiatives and programs across the campus.
- Suggest improvements to HR processes, policies and employee engagement activities.
- Prepare event calendars, coordinate planned activities and help compile weekly management reports.
What You Need
- An MBA in Human Resources or a graduate degree in a relevant field.
- 0–2 years of experience in an HR Business Partner (HRBP) role or an equivalent position.
- Good written and spoken communication skills, including professional email etiquette.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
- Strong interpersonal skills and the ability to build relationships with employees and managers.
- Empathy, responsiveness and the ability to handle sensitive employee concerns with maturity.
- Ability to work with the HR team and support activities across departments.
- Good presentation skills and the ability to communicate with stakeholders at different levels.
Before You Apply
- Make sure your resume clearly shows your HR qualification and any HRBP, employee relations or HR operations experience.
- Prepare examples of how you have handled employee concerns, followed up on cases or supported workplace engagement activities.
- Highlight experience organising meetings, employee events, calendars or HR initiatives.
- Mention your practical skills in Word, Excel and PowerPoint, particularly if you have prepared reports or presentations.
- Be ready to explain how you would handle a sensitive employee concern while maintaining professionalism and confidentiality.
Job Details
- Job ID: 4611
- Location: Hyderabad, Telangana, India
- Education: Bachelor’s degree; MBA in Human Resources or a relevant graduate qualification is mentioned in the requirements.
- Experience: 0–2 years in HRBP or an equivalent role.
- Salary: Not specified.
Recruitment Safety
IntouchCX states that it does not charge candidates for recruitment, interviews, training or onboarding, and will not request payment or banking information during recruitment. Report suspicious offers claiming to come from IntouchCX to hr@intouchcx.com.
Job Details
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JobsInHyd does not guarantee hiring outcomes.About IntouchCX
IntouchCX provides digital customer experience management, back-office processing, trust and safety services, and AI solutions. The company operates campuses in Hyderabad and other locations.
IntouchCX is hiring a Human Resources Executive in Hyderabad to support employee engagement and HR business partner (HRBP) activities. The role involves working with employees, managers and operations teams to address workplace concerns, coordinate engagement initiatives and improve HR processes.
You will act as a contact point for employees across departments, follow up on concerns until they are resolved, and help organise activities such as town halls, leadership meetings and focus group discussions. The position also involves preparing management reports and maintaining event calendars.
What You’ll Do
- Connect with employees through structured interactions to understand their concerns and workplace needs.
- Contact employees by phone or Google Meet to follow up on cases and help resolve outstanding issues.
- Coordinate employee engagement activities, including town halls, skip-level meetings, leadership connects and focus group discussions.
- Work with employees, managers, supervisors and other stakeholders to address workplace concerns.
- Represent employee feedback to management and follow up on issues until they are resolved.
- Support the rollout of HR initiatives and programs across the campus.
- Suggest improvements to HR processes, policies and employee engagement activities.
- Prepare event calendars, coordinate planned activities and help compile weekly management reports.
What You Need
- An MBA in Human Resources or a graduate degree in a relevant field.
- 0–2 years of experience in an HR Business Partner (HRBP) role or an equivalent position.
- Good written and spoken communication skills, including professional email etiquette.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
- Strong interpersonal skills and the ability to build relationships with employees and managers.
- Empathy, responsiveness and the ability to handle sensitive employee concerns with maturity.
- Ability to work with the HR team and support activities across departments.
- Good presentation skills and the ability to communicate with stakeholders at different levels.
Before You Apply
- Make sure your resume clearly shows your HR qualification and any HRBP, employee relations or HR operations experience.
- Prepare examples of how you have handled employee concerns, followed up on cases or supported workplace engagement activities.
- Highlight experience organising meetings, employee events, calendars or HR initiatives.
- Mention your practical skills in Word, Excel and PowerPoint, particularly if you have prepared reports or presentations.
- Be ready to explain how you would handle a sensitive employee concern while maintaining professionalism and confidentiality.
Job Details
- Job ID: 4611
- Location: Hyderabad, Telangana, India
- Education: Bachelor’s degree; MBA in Human Resources or a relevant graduate qualification is mentioned in the requirements.
- Experience: 0–2 years in HRBP or an equivalent role.
- Salary: Not specified.
Recruitment Safety
IntouchCX states that it does not charge candidates for recruitment, interviews, training or onboarding, and will not request payment or banking information during recruitment. Report suspicious offers claiming to come from IntouchCX to hr@intouchcx.com.