Wells Fargo is hiring a Quality Assurance Administrator in Hyderabad. The role sits in the Chief Operating Office (COO). It supports Front Line Control Group supervision, control testing and operational risk work for U.S. lines of business.

You need 1+ year of experience in quality assurance support, business operations or similar work, and control testing. The standard shift is 1:30 PM to 10:30 PM IST, aligned to U.S. business hours.

Job Details

• Company: Wells Fargo
• Role: Quality Assurance Administrator
• Job ID: R-577557
• Location: Hyderabad
• Experience: 1+ year
• Salary: Not disclosed
• Employment type: Full time
• Department: Operations, Chief Operating Office
• Shift: 1:30 PM to 10:30 PM IST. Hours may vary with business needs, projects and stakeholder requirements.
• Work mode: Not disclosed

What You’ll Do

• Record quality findings, performance measures, exceptions and trends for management review.
• Give team members clear, factual feedback based on set quality standards.
• Help run the risk-based Front Line Control Group supervision program, including performance triggers and effectiveness measures.
• Monitor detection strategies and their outcomes to spot operational risks.
• Review and test policies, procedures, processes, initiatives and internal controls using established test methods.
• Document test results and issues. Escalate concerns to senior team members or management.
• Support projects that reduce operational risk or improve processes, policies and tools.
• Track corrective actions for control gaps and risk concerns.
• Run Centralized Supervision procedures and keep working knowledge of bank policies and conduct risk activities.
• Work with business partners to resolve quality and control questions.
• Manage several applications and data sources while keeping work accurate and compliant.
• Administer programs and processes for the business line.
• Handle requests for community relations events, sponsorships, company funding, volunteer activities and special programs.
• Coordinate and monitor how processes, procedures and policies are put in place and maintained.
• Advise business partners on procedures. Work with Strategy and Execution colleagues on operational initiatives.

What You Need

• 1+ year of quality assurance support, or equivalent work experience, training, military experience or education.
• 1+ year of community relations, business operations or strategic planning experience.
• 1+ year of control testing experience.
• Ability to work a flexible schedule aligned to U.S. business hours.
• Ability to manage several priorities in a fast-paced setting while following policies and quality standards.

Preferred Skills

• Bachelor’s degree in business administration, finance, risk management, accounting, economics or a related field. An MBA or equivalent is a plus.
• Experience in banking, financial services, operational risk, control management, compliance, conduct risk or centralized supervision.
• Knowledge of risk and control frameworks, operational risk practices and financial services regulations.
• Experience supporting Community Banking or working with U.S.-based business teams.
• Familiarity with Power BI, Tableau and MS Excel.

How to Apply

1. Check that you meet all three experience requirements.
2. Use Apply on Original Source ↗ at the top of this job page to open the original listing and follow its application instructions.
3. Apply before 5 November 2026.

Before You Apply

• The posting may close early because of high application volume. Apply soon.
• Confirm you can work the 1:30 PM to 10:30 PM IST shift.
• Wells Fargo asks you to describe only your own experience. Be ready to provide documents for employment and education checks.
• Third-party recordings of the hiring process are not allowed unless Wells Fargo authorizes them.