Walk-in Interview Details
Carry two hard copies of the updated resume and mention HR Zaid. Confirm experience eligibility, education requirements and reporting time before attending.
About the job
Tech Mahindra is conducting a walk-in recruitment drive in Hyderabad from 28 October to 30 October 2026 for an International Chat Process role. The position involves assisting international customers through live chat, answering queries, resolving complaints, maintaining customer interaction records and meeting service quality and productivity targets.
Candidates need at least six months of experience in an international chat process, strong written English communication and good typing skills. Freshers and candidates from healthcare, content moderation or domestic processes are not eligible. The role requires flexibility to work night or rotational night shifts.
Job Details
- Company: Tech Mahindra
- Role: International Chat Process Executive
- Advertised Role Category: Customer Success
- Experience: Listing header states 1–3 years; job highlights specify a minimum of 6 months in international chat process.
- Salary: ₹2.25 lakh to ₹4.25 lakh per annum
- Employment Type: Full-time, permanent
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Openings: 200
- Work Location: Hyderabad, Telangana
- Shift: Night shifts or rotational night shifts
- Work Mode: Not explicitly specified in the supplied listing
- Benefits: Performance-based incentives and two-way cab facility
What You’ll Do
- Handle international customer queries through live chat professionally and promptly.
- Provide accurate information about products, services and company policies.
- Resolve customer issues, complaints and service requests efficiently.
- Maintain customer satisfaction and meet quality standards.
- Escalate complex customer issues to the appropriate team when necessary.
- Maintain accurate documentation of customer interactions.
- Follow company policies, standard procedures and quality guidelines.
- Meet daily productivity and performance targets.
- Manage multiple customer conversations while maintaining response quality and accuracy.
What You Need
- At least six months of experience in an international chat process.
- Excellent written English communication skills.
- Good typing speed and accuracy.
- Strong customer service and problem-solving skills.
- Ability to handle multiple chats simultaneously.
- Basic computer knowledge and familiarity with chat tools or CRM software.
- Ability to work night shifts or rotational night shifts.
- Good interpersonal and time management skills.
Educational Qualification
- The listing mentions that any graduate or undergraduate may be considered, depending on company requirements.
- The education section states that graduation is not required.
- Confirm the applicable educational eligibility with the recruiter before attending.
Who Cannot Apply
- Freshers without relevant international chat process experience.
- Candidates whose experience is limited to healthcare processes.
- Candidates whose experience is limited to content moderation.
- Candidates whose experience is limited to domestic processes.
Salary and Benefits
- Annual Salary: ₹2.25 lakh to ₹4.25 lakh.
- Incentives: Performance-based incentives.
- Transportation: Two-way cab facility.
Walk-In Details
- Walk-In Dates: 28 October to 30 October 2026.
- Reporting Time: 9:30 AM to 3:30 PM, as advertised. Confirm the applicable reporting time with the recruiter.
- Venue: Tech Mahindra SEZ Tower 2, Infocity Special Economic Zone, Plot No. 22 to 34, Jubilee Enclave, HITEC City, Madhapur, Hyderabad, Telangana 500081.
- Contact Person: Zaid.
- Contact Number: 7673939326.
- Resume Requirement: Carry two hard copies of your updated resume.
- Additional Instruction: Mention HR Zaid when attending the recruitment drive.
Get directions: Get Directions ↗
How to Apply
- Review the eligibility criteria, particularly the international chat process experience requirement.
- Prepare two hard copies of your updated resume.
- Contact HR Zaid at 7673939326 if you need to clarify the experience requirement, educational eligibility or reporting time.
- Attend the walk-in recruitment drive at the specified Hyderabad venue between 28 October and 30 October 2026, during the advertised time window.
- Use Apply on Original Source ↗ at the top of this job page to open the original listing and follow its application instructions.
Before You Attend
- Ensure you have at least six months of international chat process experience.
- Practise written English, typing accuracy and handling multiple customer conversations.
- Be prepared to discuss customer issue resolution, escalation procedures and quality targets.
- Confirm the applicable experience range with HR because the listing header and job highlights specify different experience thresholds.
- Confirm the reporting time and educational eligibility with HR before travelling.
- Carry two hard copies of your resume and mention HR Zaid.
Job Details
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JobsInHyd does not guarantee hiring outcomes.About Tech Mahindra
Tech Mahindra is a global technology consulting and digital solutions company providing services across IT, business process services, engineering, customer experience and other technology-related areas.
Tech Mahindra is conducting a walk-in recruitment drive in Hyderabad from 28 October to 30 October 2026 for an International Chat Process role. The position involves assisting international customers through live chat, answering queries, resolving complaints, maintaining customer interaction records and meeting service quality and productivity targets.
Candidates need at least six months of experience in an international chat process, strong written English communication and good typing skills. Freshers and candidates from healthcare, content moderation or domestic processes are not eligible. The role requires flexibility to work night or rotational night shifts.
Job Details
- Company: Tech Mahindra
- Role: International Chat Process Executive
- Advertised Role Category: Customer Success
- Experience: Listing header states 1–3 years; job highlights specify a minimum of 6 months in international chat process.
- Salary: ₹2.25 lakh to ₹4.25 lakh per annum
- Employment Type: Full-time, permanent
- Industry: BPM / BPO
- Department: Customer Success, Service & Operations
- Openings: 200
- Work Location: Hyderabad, Telangana
- Shift: Night shifts or rotational night shifts
- Work Mode: Not explicitly specified in the supplied listing
- Benefits: Performance-based incentives and two-way cab facility
What You’ll Do
- Handle international customer queries through live chat professionally and promptly.
- Provide accurate information about products, services and company policies.
- Resolve customer issues, complaints and service requests efficiently.
- Maintain customer satisfaction and meet quality standards.
- Escalate complex customer issues to the appropriate team when necessary.
- Maintain accurate documentation of customer interactions.
- Follow company policies, standard procedures and quality guidelines.
- Meet daily productivity and performance targets.
- Manage multiple customer conversations while maintaining response quality and accuracy.
What You Need
- At least six months of experience in an international chat process.
- Excellent written English communication skills.
- Good typing speed and accuracy.
- Strong customer service and problem-solving skills.
- Ability to handle multiple chats simultaneously.
- Basic computer knowledge and familiarity with chat tools or CRM software.
- Ability to work night shifts or rotational night shifts.
- Good interpersonal and time management skills.
Educational Qualification
- The listing mentions that any graduate or undergraduate may be considered, depending on company requirements.
- The education section states that graduation is not required.
- Confirm the applicable educational eligibility with the recruiter before attending.
Who Cannot Apply
- Freshers without relevant international chat process experience.
- Candidates whose experience is limited to healthcare processes.
- Candidates whose experience is limited to content moderation.
- Candidates whose experience is limited to domestic processes.
Salary and Benefits
- Annual Salary: ₹2.25 lakh to ₹4.25 lakh.
- Incentives: Performance-based incentives.
- Transportation: Two-way cab facility.
Walk-In Details
- Walk-In Dates: 28 October to 30 October 2026.
- Reporting Time: 9:30 AM to 3:30 PM, as advertised. Confirm the applicable reporting time with the recruiter.
- Venue: Tech Mahindra SEZ Tower 2, Infocity Special Economic Zone, Plot No. 22 to 34, Jubilee Enclave, HITEC City, Madhapur, Hyderabad, Telangana 500081.
- Contact Person: Zaid.
- Contact Number: 7673939326.
- Resume Requirement: Carry two hard copies of your updated resume.
- Additional Instruction: Mention HR Zaid when attending the recruitment drive.
Get directions: Get Directions ↗
How to Apply
- Review the eligibility criteria, particularly the international chat process experience requirement.
- Prepare two hard copies of your updated resume.
- Contact HR Zaid at 7673939326 if you need to clarify the experience requirement, educational eligibility or reporting time.
- Attend the walk-in recruitment drive at the specified Hyderabad venue between 28 October and 30 October 2026, during the advertised time window.
- Use Apply on Original Source ↗ at the top of this job page to open the original listing and follow its application instructions.
Before You Attend
- Ensure you have at least six months of international chat process experience.
- Practise written English, typing accuracy and handling multiple customer conversations.
- Be prepared to discuss customer issue resolution, escalation procedures and quality targets.
- Confirm the applicable experience range with HR because the listing header and job highlights specify different experience thresholds.
- Confirm the reporting time and educational eligibility with HR before travelling.
- Carry two hard copies of your resume and mention HR Zaid.
Carry two hard copies of the updated resume and mention HR Zaid. Confirm experience eligibility, education requirements and reporting time before attending.