About the job
Wissen Infotech is hiring a Windows Server Admin for its Hyderabad team. The employer’s careers page lists the position under the broader title Software Engineer, with Windows Server Admin given as the position name. The role requires 1–3 years of experience in IT Service Desk, Help Desk, Technical Support or IT Operations. Wissen Jobs
The position involves troubleshooting, ticket handling, customer support and following IT service processes. Candidates must be comfortable working rotational shifts, including weekends and night shifts. Wissen Jobs
What You’ll Do
- Troubleshoot technical issues and apply analytical thinking to resolve problems.
- Support users in a high-volume service desk environment.
- Maintain clear ticket documentation and follow up on open issues.
- Follow established IT service processes and identify areas where processes can be improved.
- Provide customer-focused technical support.
- Work rotational shifts, including weekends and night shifts.
What You Need
- 1–3 years of experience in IT Service Desk, Help Desk, Technical Support or IT Operations.
- Bachelor’s degree in Computer Science, IT or a related discipline.
- Knowledge of Windows.
- Knowledge of SCCM.
- Good verbal and written communication.
- Strong troubleshooting and analytical skills.
- Ability to document tickets accurately and follow issues through to completion.
Work Requirements
- Rotational shift availability is required.
- The role may include weekend and night shifts.
- The position is based in Hyderabad.
Before You Apply
- Make sure your resume clearly shows 1–3 years of relevant IT support, service desk, technical support or IT operations experience.
- Highlight hands-on Windows and SCCM experience.
- Prepare examples of technical issues you have troubleshot and resolved.
- Be ready to explain how you document and follow up on support tickets.
- Confirm that you are comfortable with rotational shifts, including weekends and nights.
Skills
Windows, SCCM, IT Support, Technical Support, IT Operations, Troubleshooting, Service Desk
Job Details
Skills
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JobsInHyd does not guarantee hiring outcomes.About Wissen Infotech Private Limited
Wissen Infotech Private Limited is a technology services company established in 2000. Its careers page describes services covering application development, quality assurance, infrastructure management and ERP, with technology capabilities including cloud management, analytics, IoT, embedded systems, Big Data and Hadoop. Wissen Jobs
Wissen Infotech is hiring a Windows Server Admin for its Hyderabad team. The employer’s careers page lists the position under the broader title Software Engineer, with Windows Server Admin given as the position name. The role requires 1–3 years of experience in IT Service Desk, Help Desk, Technical Support or IT Operations. Wissen Jobs
The position involves troubleshooting, ticket handling, customer support and following IT service processes. Candidates must be comfortable working rotational shifts, including weekends and night shifts. Wissen Jobs
What You’ll Do
- Troubleshoot technical issues and apply analytical thinking to resolve problems.
- Support users in a high-volume service desk environment.
- Maintain clear ticket documentation and follow up on open issues.
- Follow established IT service processes and identify areas where processes can be improved.
- Provide customer-focused technical support.
- Work rotational shifts, including weekends and night shifts.
What You Need
- 1–3 years of experience in IT Service Desk, Help Desk, Technical Support or IT Operations.
- Bachelor’s degree in Computer Science, IT or a related discipline.
- Knowledge of Windows.
- Knowledge of SCCM.
- Good verbal and written communication.
- Strong troubleshooting and analytical skills.
- Ability to document tickets accurately and follow issues through to completion.
Work Requirements
- Rotational shift availability is required.
- The role may include weekend and night shifts.
- The position is based in Hyderabad.
Before You Apply
- Make sure your resume clearly shows 1–3 years of relevant IT support, service desk, technical support or IT operations experience.
- Highlight hands-on Windows and SCCM experience.
- Prepare examples of technical issues you have troubleshot and resolved.
- Be ready to explain how you document and follow up on support tickets.
- Confirm that you are comfortable with rotational shifts, including weekends and nights.
Skills
Windows, SCCM, IT Support, Technical Support, IT Operations, Troubleshooting, Service Desk