CTK Sr. Associate (Seasonal), MyHR Centralized Time Keeping at Amazon, Hyderabad
About the job
Amazon is hiring a CTK Sr. Associate (Seasonal) for its MyHR Centralized Time Keeping team at Amazon Dev Center India, Hyderabad. The role manages time and attendance data and trouble tickets for Amazon employees across the network. It needs a bachelor’s degree and at least 6 months each of HR, Microsoft Office and customer service experience.
You will work in the HR Services shared services team. You will enter time and attendance data in MyTime and other systems, resolve payroll-impacting tickets first, and support queries by voice and non-voice channels.
Job Details
- Company: Amazon
- Role: CTK Sr. Associate (Seasonal), MyHR Centralized Time Keeping
- Job ID: 10577496
- Location: Amazon Dev Center India, Hyderabad (A85)
- Experience: 6+ months in HR, Microsoft Office and customer service
- Salary: Not disclosed
- Job type: Seasonal (as stated in the job title)
- Support channels: Voice and non-voice (email, tickets, calls)
- Job category: Administrative Support
- Reports to: Team manager
About the Team
Amazon Centralized Timekeeping (CTK) streamlines time and attendance data entry to reduce payroll defects and keep service levels consistent. Operators and HR teams send edit requests through MyTime and trouble ticketing systems. The team handles requests on a first-in, first-out basis and puts payroll-impacting tickets first.
What You’ll Do
- Enter and manage time and attendance data in time and attendance systems with high accuracy and speed.
- Process and resolve trouble tickets on a FIFO basis. Prioritise payroll-impacting issues.
- Handle time-related queries and support Amazon teams by calls, email and tickets.
- Audit data regularly and keep system records accurate.
- Follow Amazon’s attendance policies and applicable laws.
- Join continuous improvement and process redesign projects.
- Support HR Services team goals and work with other teams.
- Take on extra projects assigned by your team manager.
What You Need
- Bachelor’s degree.
- 6+ months of human resources experience.
- 6+ months of experience with Microsoft Office products and applications.
- 6+ months of customer service experience.
- Fast, precise data entry skills.
- Working knowledge of attendance policies and employee groups.
Preferred Skills
- 1+ years of human resources experience.
- 1+ years of customer service experience.
- 1+ years of Microsoft Office products and applications experience.
How to Apply
- Check that you meet the basic qualifications above.
- Use Apply on Original Source ↗ at the top of this job page and follow the application instructions.
- Quote Job ID 10577496 if the application asks for it.
Before You Apply
- Confirm your HR, Microsoft Office and customer service experience each meets the 6 month minimum.
- Be ready to show data entry accuracy, ticket handling and time and attendance knowledge.
- Work mode, shift timings and salary are not stated. Ask the recruiter during the process.
- Candidates who need an accommodation during hiring can read Amazon’s accommodations page at amazon.jobs/accommodations ↗.
Skills
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Job Details
About Amazon
Amazon is a global company known for online retail, cloud computing and technology. This role sits in its HR Services shared services team in India.
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JobsInHyd is a job discovery platform and is not the employer or recruiter for this position. Job details are sourced from the original application source and may change. Please verify the latest information before applying.
JobsInHyd does not guarantee hiring outcomes.Amazon is hiring a CTK Sr. Associate (Seasonal) for its MyHR Centralized Time Keeping team at Amazon Dev Center India, Hyderabad. The role manages time and attendance data and trouble tickets for Amazon employees across the network. It needs a bachelor’s degree and at least 6 months each of HR, Microsoft Office and customer service experience.
You will work in the HR Services shared services team. You will enter time and attendance data in MyTime and other systems, resolve payroll-impacting tickets first, and support queries by voice and non-voice channels.
Job Details
- Company: Amazon
- Role: CTK Sr. Associate (Seasonal), MyHR Centralized Time Keeping
- Job ID: 10577496
- Location: Amazon Dev Center India, Hyderabad (A85)
- Experience: 6+ months in HR, Microsoft Office and customer service
- Salary: Not disclosed
- Job type: Seasonal (as stated in the job title)
- Support channels: Voice and non-voice (email, tickets, calls)
- Job category: Administrative Support
- Reports to: Team manager
About the Team
Amazon Centralized Timekeeping (CTK) streamlines time and attendance data entry to reduce payroll defects and keep service levels consistent. Operators and HR teams send edit requests through MyTime and trouble ticketing systems. The team handles requests on a first-in, first-out basis and puts payroll-impacting tickets first.
What You’ll Do
- Enter and manage time and attendance data in time and attendance systems with high accuracy and speed.
- Process and resolve trouble tickets on a FIFO basis. Prioritise payroll-impacting issues.
- Handle time-related queries and support Amazon teams by calls, email and tickets.
- Audit data regularly and keep system records accurate.
- Follow Amazon’s attendance policies and applicable laws.
- Join continuous improvement and process redesign projects.
- Support HR Services team goals and work with other teams.
- Take on extra projects assigned by your team manager.
What You Need
- Bachelor’s degree.
- 6+ months of human resources experience.
- 6+ months of experience with Microsoft Office products and applications.
- 6+ months of customer service experience.
- Fast, precise data entry skills.
- Working knowledge of attendance policies and employee groups.
Preferred Skills
- 1+ years of human resources experience.
- 1+ years of customer service experience.
- 1+ years of Microsoft Office products and applications experience.
How to Apply
- Check that you meet the basic qualifications above.
- Use Apply on Original Source ↗ at the top of this job page and follow the application instructions.
- Quote Job ID 10577496 if the application asks for it.
Before You Apply
- Confirm your HR, Microsoft Office and customer service experience each meets the 6 month minimum.
- Be ready to show data entry accuracy, ticket handling and time and attendance knowledge.
- Work mode, shift timings and salary are not stated. Ask the recruiter during the process.
- Candidates who need an accommodation during hiring can read Amazon’s accommodations page at amazon.jobs/accommodations ↗.