About the job
Carrier is hiring an HR Advisor for its Hyderabad team. The role handles day-to-day HR operations across the employee lifecycle, from pre-onboarding and onboarding through employment changes, leave processes and exit.
The position works closely with HR Business Partners, Payroll, IT, Finance and regional HR teams. The role also involves HR case management, maintaining employee data, handling compliance requirements, improving HR processes and preparing operational reports. Carrier lists 2–4 years of experience in HR Operations or Shared Services for the position. jobs.carrier.com
What You’ll Do
- Manage employee lifecycle activities covering onboarding, employment changes, leave processes, return to work and exits.
- Process HR transactions accurately in Workday, ServiceNow or other HR systems.
- Handle employee and manager queries through case management tools and resolve them within defined SLAs.
- Maintain accurate HR records and support compliance checks and audits.
- Work with HRBPs, Payroll, IT, Finance and regional HR teams to complete HR transactions.
- Track operational metrics such as SLA performance, accuracy, case volumes and resolution quality.
- Identify opportunities to simplify, automate and standardize employee lifecycle processes.
- Support SOP updates, knowledge management and HR process transition or transformation projects.
What You Need
- Bachelor’s or Master’s degree in HR, Business Administration or a related field.
- 2–4 years of experience in HR Operations or Shared Services.
- Strong knowledge of employee lifecycle processes.
- Hands-on HRIS experience. Workday and ServiceNow are preferred.
- Understanding of HR policies, compliance and controls.
- Experience with HR case management and service delivery.
- Strong communication and stakeholder management skills.
- Good attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting multi-country or regional HR operations.
- Experience with Workday and ServiceNow.
- Experience identifying and improving HR processes.
Before You Apply
- Highlight your HR Operations or Shared Services experience clearly on your resume.
- Show specific experience with employee lifecycle processes such as onboarding, transfers, leave and exits.
- List Workday, ServiceNow or other HRIS experience prominently if you have it.
- Be prepared to discuss HR case management, SLA-based service delivery and handling employee queries.
- Include examples of HR process improvements, reporting or work involving regional or multi-country operations.
Skills
Human Resources, HR Operations, Employee Lifecycle Management, HRIS, Workday, ServiceNow, HR Shared Services, Case Management, HR Compliance, Stakeholder Management, Reporting, Process Improvement
Job Details
Skills
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JobsInHyd does not guarantee hiring outcomes.About Carrier
Carrier Global Corporation provides climate and energy solutions, including products and systems for temperature control, air quality and transportation. Carrier states that it has been developing climate solutions since the invention of modern air conditioning in 1902.
Carrier is hiring an HR Advisor for its Hyderabad team. The role handles day-to-day HR operations across the employee lifecycle, from pre-onboarding and onboarding through employment changes, leave processes and exit.
The position works closely with HR Business Partners, Payroll, IT, Finance and regional HR teams. The role also involves HR case management, maintaining employee data, handling compliance requirements, improving HR processes and preparing operational reports. Carrier lists 2–4 years of experience in HR Operations or Shared Services for the position. jobs.carrier.com
What You’ll Do
- Manage employee lifecycle activities covering onboarding, employment changes, leave processes, return to work and exits.
- Process HR transactions accurately in Workday, ServiceNow or other HR systems.
- Handle employee and manager queries through case management tools and resolve them within defined SLAs.
- Maintain accurate HR records and support compliance checks and audits.
- Work with HRBPs, Payroll, IT, Finance and regional HR teams to complete HR transactions.
- Track operational metrics such as SLA performance, accuracy, case volumes and resolution quality.
- Identify opportunities to simplify, automate and standardize employee lifecycle processes.
- Support SOP updates, knowledge management and HR process transition or transformation projects.
What You Need
- Bachelor’s or Master’s degree in HR, Business Administration or a related field.
- 2–4 years of experience in HR Operations or Shared Services.
- Strong knowledge of employee lifecycle processes.
- Hands-on HRIS experience. Workday and ServiceNow are preferred.
- Understanding of HR policies, compliance and controls.
- Experience with HR case management and service delivery.
- Strong communication and stakeholder management skills.
- Good attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting multi-country or regional HR operations.
- Experience with Workday and ServiceNow.
- Experience identifying and improving HR processes.
Before You Apply
- Highlight your HR Operations or Shared Services experience clearly on your resume.
- Show specific experience with employee lifecycle processes such as onboarding, transfers, leave and exits.
- List Workday, ServiceNow or other HRIS experience prominently if you have it.
- Be prepared to discuss HR case management, SLA-based service delivery and handling employee queries.
- Include examples of HR process improvements, reporting or work involving regional or multi-country operations.
Skills
Human Resources, HR Operations, Employee Lifecycle Management, HRIS, Workday, ServiceNow, HR Shared Services, Case Management, HR Compliance, Stakeholder Management, Reporting, Process Improvement