Walk-In: Customer Service Voice Role at Genpact, Hyderabad

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Walk-In: Customer Service Voice Role at Genpact, Hyderabad

📍 Hyderabad, Telangana 💼 Full-time 💼 Walk-in 🏠 On-site 🎓 Experience: 0 to 3 years ₹ Salary: Not disclosed
📍 Walk-in Interview
📅 Wed, 11 Nov 2026 · Until 2:00 PM
Get Directions ↗
✓ Verified · 6 Nov 2026
🟠 Closing soon · 2 days left

Walk-in Interview Details

Interview date Wed, 11 Nov 2026
Interview time Until 2:00 PM
Venue Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Before you attend

Carry 2 passport size photos (paste one on resume), 2 resume copies and original Aadhar card. Any graduate except law and diploma. Freshers: 2022 to 2026 pass-outs only. Reporting 12:30 PM.

Get Directions ↗

About the job

Genpact is hiring for a Customer Service Voice role in Hyderabad through a walk-in drive on Wednesday, 11 November 2026, from 12:30 PM to 2:00 PM at its Hafeezpet office. Experienced candidates need 0 to 3 years in a voice role. Freshers who passed out between 2022 and 2026 can also attend.

You will answer customer queries, support data collection for account recovery and escalate product issues. The job is work from office only, and any shift is acceptable. Any graduate can attend, except law and diploma graduates.

Job Details

  • Company: Genpact
  • Role: Customer Service Voice Role
  • Experience: 0 to 3 years (voice role experience). Freshers: 2022 to 2026 pass-outs only.
  • Salary: Not disclosed
  • Employment type: Full time, permanent
  • Work mode: Work from office only
  • Shift: Flexible with any shift
  • Industry: BPM / BPO
  • Department: Customer Success, Service & Operations
  • Openings: 10

What You’ll Do

  • Respond to customer queries and concerns.
  • Support data collection so end users can recover their accounts.
  • Build a clear understanding of client processes and policies.
  • Reproduce customer issues and escalate product bugs.
  • Deliver excellent customer service.
  • Use critical thinking and analysis to resolve issues.

What You Need

  • Any graduate degree, except law and diploma.
  • Experienced candidates: 0 to 3 years in a voice role.
  • Freshers: 2022 to 2026 pass-outs only.
  • Willingness to work from office in any shift.

Who Cannot Attend

  • Law graduates and diploma holders.
  • Freshers who passed out before 2022.

Documents Required

  • 2 passport size photographs. Paste one on your resume.
  • 2 copies of your resume.
  • Original Aadhar card.

Walk-In Details

  • Date: Wednesday, 11 November 2026
  • Time: 12:30 PM to 2:00 PM
  • Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

📍Get Directions ↗

How to Apply

  1. Check that you meet the degree and experience or pass-out year rules.
  2. Collect your documents: 2 photographs, 2 resume copies and your original Aadhar card.
  3. Paste one photograph on your resume.
  4. Reach the venue on 11 November 2026 between 12:30 PM and 2:00 PM.
  5. Use 📍Get Directions ↗ to find the office.

Before You Attend

  • Confirm you can work from office in any shift.
  • Freshers: confirm your pass-out year falls between 2022 and 2026.
  • Genpact states that it does not charge any fee for applications or hiring. Do not pay anyone for a starter kit, application or training.
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About Genpact

Genpact is a global advanced technology services and solutions company. It works with large enterprises across industries and uses data, technology and AI in its services. Genpact states that it never charges candidates any fee in its hiring process.

Disclaimer

JobsInHyd is a job discovery platform and is not the employer or recruiter for this position. Job details are sourced from the original application source and may change. Please verify the latest information before applying.

JobsInHyd does not guarantee hiring outcomes.
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