Customer Service Executive at Cognizant, Hyderabad
About the job
Cognizant is hiring fresh graduates as Customer Service Executives in Hyderabad. The role needs 0 to 1 year of experience and any graduate or postgraduate degree. There are 200 openings.
You will handle customer queries, resolve issues and record every interaction in the system. The role supports customers in different regions, including the US, in a 24×7 setup with rotational shifts and rotational week-offs. Excellent spoken and written English is mandatory.
Job Details
- Company: Cognizant
- Role: Customer Service Executive
- Experience: 0 to 1 year (freshers welcome)
- Salary: Not disclosed
- Employment type: Full time, permanent
- Shift: 24×7 rotational shifts with rotational week-offs
- Customers supported: Multiple regions, including the US
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Openings: 200
What You’ll Do
- Handle inbound or outbound customer calls professionally.
- Communicate clearly and confidently with customers in English.
- Read and reply accurately to customer queries, emails, process documents and system updates.
- Understand customer concerns, analyse the issue and give timely solutions.
- Deliver quality service and keep customers satisfied.
- Record each customer interaction and update the system.
What You Need
- A completed graduation or postgraduation degree.
- Excellent spoken English. This is mandatory.
- Strong written communication in English.
- Strong listening and comprehension skills.
- A customer-first mindset and problem-solving ability.
- Basic computer knowledge and willingness to learn new processes and tools.
- Willingness to work rotational shifts and rotational week-offs.
Preferred Profile
- Immediate joiners.
- Internship, customer service or BPO exposure.
- Content moderation experience.
- Strong command of grammar and professional communication.
Who Cannot Apply
- Candidates currently pursuing any degree, certification or educational programme.
What the Role Offers
- Training and professional development programmes.
- Career growth opportunities.
- Exposure to global customer interactions.
How to Apply
- Confirm you have completed your degree and are not pursuing any course.
- Use Apply on Original Source ↗ at the top of this job page and follow the application instructions.
- Registrations are processed on a first-come, first-served basis, so apply early.
Before You Apply
- Check that you can work night and US-aligned shifts, including rotational week-offs.
- Practise clear spoken English and email writing.
- Mention internship, BPO or content moderation experience if you have it.
Skills
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Job Details
About Cognizant
Cognizant is a global IT services and consulting company. This listing places the role in IT Services & Consulting.
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JobsInHyd is a job discovery platform and is not the employer or recruiter for this position. Job details are sourced from the original application source and may change. Please verify the latest information before applying.
JobsInHyd does not guarantee hiring outcomes.Cognizant is hiring fresh graduates as Customer Service Executives in Hyderabad. The role needs 0 to 1 year of experience and any graduate or postgraduate degree. There are 200 openings.
You will handle customer queries, resolve issues and record every interaction in the system. The role supports customers in different regions, including the US, in a 24×7 setup with rotational shifts and rotational week-offs. Excellent spoken and written English is mandatory.
Job Details
- Company: Cognizant
- Role: Customer Service Executive
- Experience: 0 to 1 year (freshers welcome)
- Salary: Not disclosed
- Employment type: Full time, permanent
- Shift: 24×7 rotational shifts with rotational week-offs
- Customers supported: Multiple regions, including the US
- Industry: IT Services & Consulting
- Department: Customer Success, Service & Operations
- Openings: 200
What You’ll Do
- Handle inbound or outbound customer calls professionally.
- Communicate clearly and confidently with customers in English.
- Read and reply accurately to customer queries, emails, process documents and system updates.
- Understand customer concerns, analyse the issue and give timely solutions.
- Deliver quality service and keep customers satisfied.
- Record each customer interaction and update the system.
What You Need
- A completed graduation or postgraduation degree.
- Excellent spoken English. This is mandatory.
- Strong written communication in English.
- Strong listening and comprehension skills.
- A customer-first mindset and problem-solving ability.
- Basic computer knowledge and willingness to learn new processes and tools.
- Willingness to work rotational shifts and rotational week-offs.
Preferred Profile
- Immediate joiners.
- Internship, customer service or BPO exposure.
- Content moderation experience.
- Strong command of grammar and professional communication.
Who Cannot Apply
- Candidates currently pursuing any degree, certification or educational programme.
What the Role Offers
- Training and professional development programmes.
- Career growth opportunities.
- Exposure to global customer interactions.
How to Apply
- Confirm you have completed your degree and are not pursuing any course.
- Use Apply on Original Source ↗ at the top of this job page and follow the application instructions.
- Registrations are processed on a first-come, first-served basis, so apply early.
Before You Apply
- Check that you can work night and US-aligned shifts, including rotational week-offs.
- Practise clear spoken English and email writing.
- Mention internship, BPO or content moderation experience if you have it.