Wells Fargo Systems Operations Engineer Jobs in Hyderabad

Wells Fargo is hiring a Systems Operations Engineer – Cloud Ops in Hyderabad, Telangana. The role focuses on L2 production support for cloud-hosted applications, Kubernetes and OpenShift platforms, hybrid-cloud infrastructure, incident resolution and operational reliability.

Candidates need at least 2 years of Systems Engineering experience or equivalent demonstrated experience, training, military experience or education. A bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field is preferred. The position follows a hybrid work arrangement, with employees expected to work from an approved office location three days per week.

Job Details

• Company: Wells Fargo
• Role: Systems Operations Engineer – Cloud Ops
• Job ID: R-586134
• Location: Hyderabad, Telangana, India
• Experience: 2+ years
• Employment Type: Full-time
• Work Mode: Hybrid
• Work Area: Technology
• Salary: Not disclosed
• Posting Date: 9 November 2026
• Application Deadline: 11 November 2026

What You’ll Do

• Provide L2 production support for cloud-hosted applications and platforms running on OpenShift Container Platform (OCP), Kubernetes, Google Cloud Platform and Azure.
• Monitor application and infrastructure health using Splunk, Grafana, ThousandEyes, synthetic monitoring and cloud-native monitoring tools.
• Investigate and resolve production incidents involving pod restarts, CPU and memory saturation, network latency, storage, failed mounts, service errors, health checks and application availability.
• Coordinate major incidents with application development, platform engineering, storage, network, database, security and vendor teams.
• Perform root-cause analysis and problem management for recurring technical issues, tracking corrective actions through resolution.
• Support production changes, releases and deployments by validating readiness, rollback plans, monitoring coverage and post-change health.
• Perform approved operational activities such as pod restarts, scaling, job recovery, controlled failover, certificate validation and platform health checks.
• Develop and maintain dashboards, alerts, runbooks, standard operating procedures and operational knowledge articles.
• Automate repetitive operational tasks using Python, PowerShell, Shell, Ansible or approved enterprise automation platforms.
• Participate in operational readiness reviews covering observability, logging, alerting, capacity, performance, backup and disaster recovery.
• Work with SRE and Cloud COE teams to monitor service-level indicators, service-level objectives, availability, MTTR and automation coverage.
• Support self-healing initiatives, knowledge transfer, cross-training and shift handovers.

What You Need

• At least 2 years of Systems Engineering experience, or equivalent experience demonstrated through work, training, military experience or education.
• Experience or familiarity with cloud-hosted applications and enterprise production environments.
• Knowledge of cloud platforms, Kubernetes-based workloads and application operations.
• Understanding of incident management, problem management, change management and production support processes.
• Ability to investigate technical issues, analyze performance trends and recommend process improvements.
• Understanding of technical process controls, operational standards and information security requirements.

Preferred Profile

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field.
• Cloud platforms: Experience with OpenShift Container Platform (OCP), Google Cloud Platform (GCP), Azure and hybrid-cloud environments.
• CI/CD: Familiarity with Git, GitHub, Jenkins, Harness, Azure DevOps or equivalent deployment platforms.
• Operational tools: Experience with ServiceNow, Jira and Confluence for incident, problem and change management.
• Monitoring: Knowledge of Splunk, Grafana, ThousandEyes, synthetic monitoring and alert management.
• Reliability engineering: Understanding of SLI/SLO practices, error budgets, capacity planning, performance engineering, backup and disaster recovery.
• Automation: Experience with Python, PowerShell, Shell, Ansible or event-driven remediation.
• AIOps: Familiarity with anomaly detection, event correlation, alert enrichment and automated incident response.

Relevant Certifications

• Red Hat Certified System Administrator or Red Hat Certified Engineer.
• Certified Kubernetes Administrator (CKA).
• Google Associate Cloud Engineer.
• Microsoft Azure Administrator Associate.

Work Arrangement and Shift Expectations

• Work Mode: Hybrid.
• Office Requirement: Three days per week at an approved office location.
• Flexibility to support assigned shifts, after-hours production changes and operational events.
• Availability for on-call rotations and weekend coverage when required.
• Compliance with information security, access management, change management and regulatory requirements.

How to Apply

1. Review the eligibility criteria and technical requirements.
2. Prepare an updated resume highlighting your cloud operations, Kubernetes, OpenShift, production support and automation experience.
3. Use Apply on Original Source ↗ at the top of this job page and follow the application instructions.
4. Complete the application through the Wells Fargo careers portal.

Before You Apply

• Highlight your hands-on Systems Engineering and production support experience.
• Prepare examples of incident resolution, root-cause analysis and cloud platform troubleshooting.
• Review Kubernetes, OpenShift, monitoring tools, CI/CD workflows and automation technologies relevant to your experience.
• Ensure you can meet the three-day-per-week office requirement and the stated on-call and shift expectations.
• Submit your application before 11 November 2026. The employer states that the posting may close earlier due to application volume.